PRIVACY NOTICE

This Privacy Notice explains:

• what personal data we collect;
• how we collect it;
• how we use it;
• the lawful bases we rely on;
• when we may share it with others;
• how long we keep it;
• your rights; and
• how you can contact us.

Personal data means information that relates to an identified or identifiable individual. This may include obvious information such as your name and contact details, and less obvious information such as online identifiers, IP addresses, or information connected with your use of our website.

Depending on how you interact with us, we may collect and use the following types of personal data:

• your name;
• your email address;
• your telephone number;
• your postal address;
• details of your enquiry or project;
• correspondence you send to us;
• records of communications between you and us;
• technical information about your use of the website, such as IP address, browser type, device type, pages visited, and referring website;
• cookie and consent preference information; and
• any other information you choose to provide to us.

We may collect personal data:

• directly from you when you contact us by email, telephone, post, or through our website;
• when you submit an enquiry form;
• when you request information about our services;
• when you correspond with us about a project or appointment;
• automatically through your use of our website, including through cookies and similar technologies; and
• from third-party service providers who support the operation of our website or business, where relevant and lawful.

We may use your personal data for the following purposes:

• to respond to enquiries and communicate with you;
• to consider, administer, and deliver our services;
• to prepare fee proposals, appointments, and project information;
• to manage our business and professional relationships;
• to maintain records of our communications and services;
• to operate, secure, and improve our website;
• to understand how visitors use our website;
• to manage cookie preferences and consent records;
• to comply with legal and regulatory obligations; and
• where lawful, to send you marketing communications or service updates.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract

Where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.

Legitimate interests

Where processing is necessary for our legitimate interests in operating, improving, and protecting our business and website, provided those interests are not overridden by your rights and interests.

Legal obligation

Where processing is necessary for compliance with legal or regulatory obligations.

Consent

Where we ask for your consent, including for certain cookies, analytics, marketing technologies, or communications where consent is required.

Where we rely on consent, you may withdraw it at any time.

Our website uses cookies and similar technologies, including scripts, tags, embedded content, and local storage, to help the website function properly, remember user preferences, understand how the website is used, and improve the user experience.

Some of these technologies are essential for the operation of the website. Others, such as analytics, marketing technologies, or certain third-party embedded content, are optional and will only be used where you have given your consent, unless a relevant legal exemption applies.

Further information is set out in our Cookies Policy.

Analytics

We may use analytics technologies to help us understand how visitors use our website, for example which pages are visited, how visitors move through the site, and how the website performs.

We use this information to improve the structure, content, functionality, and performance of the website.

Where analytics technologies require consent, they will only be used after you have chosen to allow them through our cookie preferences tool.

Embedded content and third-party services

Some pages on our website may include content or services provided by third parties, such as embedded videos, maps, or other external content.

When you access or interact with such content, those third parties may collect information about your use of the website and may use cookies or similar technologies.

Where required, third-party content or services that use non-essential cookies or similar technologies will only be activated after you have provided your consent, or when you choose to interact with that content.

We may send you information about our services, insights, updates, or other communications where lawful to do so.

Where consent is required for marketing, we will only send such communications if you have opted in. You can opt out at any time by contacting us or by using any unsubscribe method provided.

We may share your personal data where necessary with:

• website hosting providers;
• website maintenance and support providers;
• analytics, consent management, typography, and website functionality providers;
• IT, email, and communications providers;
• professional advisers, consultants, and insurers;
• payment, accounting, or administrative service providers;
• legal, regulatory, or public authorities where required; and
• other third parties where necessary for the operation of our business or the delivery of services, or where you have asked us to do so.

We do not sell your personal data.

Some third-party providers may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we will seek to ensure that appropriate safeguards are in place where required.

We will not keep your personal data for longer than necessary for the purposes for which it was collected, taking into account legal, professional, accounting, insurance, and business record-keeping requirements.

Retention periods may vary depending on the nature of the data and the reason it was collected.

We take appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may have the right to:

• be informed about how your personal data is used;
• request access to your personal data;
• request correction of inaccurate personal data;
• request erasure of your personal data;
• request restriction of processing;
• object to processing in certain circumstances;
• request transfer of certain personal data;
• withdraw consent where processing is based on consent; and
• complain to the Information Commissioner’s Office.

If you would like to exercise any of these rights, please contact us using the details below.

If you have concerns about how we use your personal data, we would appreciate the opportunity to address them first.

You also have the right to complain to the Information Commissioner’s Office (ICO).

If you have any questions about this Privacy Notice or our use of your personal data, please contact:

The Steven Barlow Partnership (TSBP Architecture)
The Studio, 81 Manor Road
Portsmouth, Hampshire PO1 5LB
United Kingdom

Email: info@tsbp-architecture.co.uk
Telephone: 0800 756 9776

We may update this Privacy Notice from time to time to reflect changes to our website, our services, the technologies we use, or legal and regulatory requirements.

The latest version will always be published on this page.